Website Terms of Use
Last updated 08/09/2026
1. About these terms
These terms of use ("Terms") govern your access to and use of this website and any pages, content, features or functionality made available through it (the "Website").
The Website is operated by Terivo Ltd ("Terivo", "we", "us" or "our"), a company registered in Scotland under company number SC854291, whose registered office is at Alloway House, 6 Alloway Place, Ayr, KA7 2AA.
You can contact us at hello@terivo.co.uk.
By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the Website.
These Terms relate only to use of the Website. They are not the terms on which any broadband or other service will be supplied by Terivo.
2. Pre-launch status and purpose of the Website
Terivo is currently in its pre-launch stage and is not presently offering broadband services for purchase through the Website.
The Website is provided principally for general information, to introduce Terivo and its intended services and to allow prospective customers to register their interest and request an indicative availability check.
Unless we expressly state otherwise, information concerning our proposed services, products, network availability, speeds, equipment, pricing, customer-owner model, profit sharing, features, launch date, service areas, processes and other aspects of Terivo's intended offering describes our current intentions only.
Such information may be amended, withdrawn, replaced or not ultimately implemented.
Nothing on the Website constitutes or is intended to constitute:
(a) an offer capable of acceptance;
(b) an invitation to treat on specific contractual terms;
(c) a contractual promise or representation;
(d) a guarantee that any particular service, feature, benefit, price, speed, equipment or launch date will be available;
(e) an offer or invitation to acquire an investment or security; or
(f) investment, financial, legal or other professional advice.
No contract for the supply of broadband or any other service is created by accessing the Website, submitting information, registering an interest or receiving correspondence from us.
Any broadband service subsequently offered by Terivo will be subject to separate terms and conditions and any applicable eligibility, availability and regulatory requirements in force at the time of ordering.
3. Changes to these Terms and the Website
We may amend these Terms from time to time. The version published on the Website at the relevant time will apply to your use of the Website.
The date on which these Terms were last updated is shown at the top of this page.
We may also update, amend, suspend, withdraw or change any part of the Website, its content or functionality at any time.
4. Accuracy and status of information
We take reasonable care when preparing information published on the Website. However, because Terivo has not yet launched, information concerning our intended products and services is subject to ongoing development and may change.
Information on the Website is provided for general information only and should not be treated as a representation, warranty or guarantee as to the final services that will be made available.
In particular, statements concerning anticipated launch dates, service availability, network coverage, speeds, equipment, prices, product specifications, service features, customer benefits, customer-owner arrangements and profit sharing may change before services become available.
We do not warrant or represent that information on the Website will at all times be complete, accurate, current or free from errors.
Nothing in this section limits any obligation or liability that cannot lawfully be excluded or limited.
5. Availability checks
The Website may allow you to ask us whether we expect Terivo services to be available at a particular address.
Any availability result or response is indicative only and is based on the address, network and other information reasonably available to us at the time the check is carried out.
Some of the information on which an availability check is based may originate from network operators, wholesale providers or other third parties and may change or contain inaccuracies outside our reasonable control.
An availability result does not constitute a guarantee, representation or contractual commitment that Terivo can or will provide a service at the relevant address.
Network coverage, infrastructure, capacity, technology, commercial arrangements and other circumstances may change between an initial availability check and an order being placed.
We will therefore carry out or obtain a further availability check before accepting any future order.
You are responsible for ensuring that any address or other information you provide to us is complete and accurate.
6. Registering your interest
Where the Website allows you to register your interest, request an availability check, join a pre-launch list or otherwise provide your details, doing so does not:
(a) create a contract between you and Terivo;
(b) oblige you to purchase any service;
(c) oblige Terivo to offer or provide any service;
(d) reserve network capacity or guarantee availability;
(e) guarantee any particular price, package, benefit or launch date; or
(f) give you customer-owner status or any other legal or beneficial interest in Terivo Ltd.
Any future order will be subject to the terms, prices, eligibility requirements and service availability applicable when the order is placed.
Our use of personal data submitted through the Website is explained in our Privacy Policy.
7. Customer-owner model and profit sharing
The Website may describe Terivo's intended customer-owner model and proposed arrangements for sharing a proportion of Terivo's profits with eligible customers.
Unless expressly stated otherwise in applicable customer terms, information about these arrangements describes Terivo's current intended model and does not create a present contractual entitlement.
Customer-owner status is intended to be a customer benefit associated with an eligible Terivo service.
It does not involve the acquisition of shares, securities or any other investment in Terivo Ltd. It does not make a customer a shareholder, member or legal owner of Terivo Ltd and does not confer statutory voting rights or any other rights ordinarily associated with ownership of shares in a company.
Any future entitlement to customer-owner benefits or profit sharing will be governed by the applicable customer terms and customer-owner terms in force at the relevant time.
Nothing on the Website constitutes investment advice, financial advice, an invitation or inducement to engage in investment activity, or an offer of securities.
You should not rely on information concerning customer ownership or profit sharing when making an investment decision.
Any future investment opportunity relating to Terivo Ltd will, where applicable, be offered separately and subject to its own documentation and relevant legal and regulatory requirements.
8. Website availability
We will use reasonable efforts to operate and maintain the Website but do not guarantee that the Website, or any content or functionality on it, will always be available, uninterrupted, secure or free from faults.
We may suspend, restrict, withdraw or change all or any part of the Website without notice where reasonably necessary, including for maintenance, development, operational, security, legal or commercial reasons.
We will not be liable for the Website being unavailable except to the extent that liability cannot lawfully be excluded.
9. Website security
We take reasonable measures intended to protect the Website and our systems.
However, we do not warrant or guarantee that the Website will be secure or free from bugs, viruses, malware or other harmful or technologically damaging material.
You are responsible for configuring your own devices, systems and software appropriately when accessing the Website and for using appropriate security and virus-protection software.
You must not knowingly introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful.
You must not attempt to gain unauthorised access to the Website, the server on which it is hosted or any server, computer, database, system or network connected to the Website.
10. Intellectual property rights
All intellectual property rights in the Website and its content, including its text, graphics, artwork, photography, video, software, design, layout and branding, are owned by Terivo Ltd or used by us under licence, except where otherwise stated.
TERIVO® is a registered trade mark of Terivo Ltd.
You may access and view the Website for your personal and non-commercial use. You may also print or download reasonable extracts for that purpose.
Except where permitted by law, you must not, without our prior written consent:
(a) reproduce, copy, republish or redistribute substantial parts of the Website;
(b) modify or adapt Website content;
(c) use Website content for commercial purposes;
(d) remove or alter copyright, trade mark or other proprietary notices;
(e) represent Website content as your own; or
(f) use Terivo's branding in a manner that suggests an association, endorsement or relationship that does not exist.
Nothing in these Terms transfers any intellectual property right to you.
11. Acceptable use
You must use the Website only for lawful purposes.
You must not:
(a) use the Website in breach of any applicable law or regulation;
(b) use the Website fraudulently or for any unlawful purpose;
(c) interfere with, damage, disable or disrupt the Website or any system connected to it;
(d) attempt to obtain unauthorised access to any part of the Website or any related system, network or data;
(e) introduce malicious or technologically harmful material;
(f) use bots, scrapers, crawlers or other automated means to extract, harvest or reproduce Website content or data without our prior written consent, except where such activity cannot lawfully be restricted;
(g) attempt to circumvent any security, access-control or technical measure used in connection with the Website; or
(h) use the Website in a manner that infringes the rights of Terivo or any other person.
We may suspend or restrict access where we reasonably believe these Terms have been breached or where necessary to protect the Website, our systems, our users or third parties.
We may report suspected criminal activity to the appropriate authorities and cooperate with them where required or permitted by law.
12. Third-party websites and services
The Website may contain links to websites, platforms or services operated by third parties.
Such links are provided for information or convenience only. Unless expressly stated otherwise, the inclusion of a link does not constitute approval, endorsement or recommendation by Terivo of the relevant third party or its products, services, content or practices.
We do not control third-party websites and are not responsible for their availability, content, security, terms, privacy practices or other activities.
If you access a third-party website through a link on the Website, you do so subject to that third party's own terms and policies.
13. Our liability
Nothing in these Terms excludes or limits any liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
Loss or damage is foreseeable if it is obvious that it will happen or if, when you use the Website, both you and we knew that it might happen.
We are not responsible for loss or damage that is not foreseeable.
The Website is provided for domestic and private use. If you use the Website for any commercial, business or professional purpose, then, to the fullest extent permitted by law, we will not be liable for any loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of opportunity, loss of goodwill or reputation, business interruption or any indirect or consequential loss arising out of or in connection with your use of, or inability to use, the Website.
We are not responsible for loss or damage arising from information, systems, networks, websites or services provided or operated by third parties, except where and to the extent that responsibility cannot lawfully be excluded.
Nothing in these Terms affects any statutory rights you have as a consumer.
14. Privacy and cookies
We process personal data in accordance with our Privacy Policy.
Our Cookies Policy explains how we use cookies and similar technologies, including technologies used for analytics and advertising, and how you can manage your preferences.
Where you provide information through the Website, you are responsible for taking reasonable care to ensure that it is accurate and relates to you or that you otherwise have authority to provide it.
15. No waiver
If we do not immediately exercise or enforce a right or remedy available to us under these Terms, that does not mean that we have waived that right or remedy.
A waiver will only be effective where it is expressly given.
16. Severability
Each provision of these Terms operates separately.
If any provision, or part of a provision, is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision or part will be treated as deleted to the extent necessary, and the remaining provisions will continue in full force and effect.
17. Third-party rights
Unless expressly stated otherwise, these Terms are between you and Terivo.
No other person has any right to enforce any provision of these Terms.
18. Contact us
If you have any questions about these Terms or the Website, you can contact us at:
Email: hello@terivo.co.uk
Post:
Terivo Ltd
Alloway House
6 Alloway Place
Ayr
KA7 2AA
19. Governing law and jurisdiction
These Terms and any non-contractual obligations or disputes arising out of or in connection with them are governed by Scots law.
If you are a consumer and are resident in Scotland, you may bring proceedings in the Scottish courts.
If you are a consumer and are resident elsewhere in the United Kingdom, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in these Terms affects any mandatory rights you have regarding jurisdiction.
If you are acting in the course of a business, trade or profession, the courts of Scotland shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or your use of the Website.
